Ordering information

Welcome to Rainy Day Baking Co in Concrete, Washington. We want your ordering experience to be as simple and delightful as our freshly baked goods. Find answers below regarding custom order lead times, dietary options, delivery schedules, and payment policies.

Frequently asked questions

Whether you are planning a celebration or craving artisan treats on a cozy Pacific Northwest afternoon, we have gathered key details to help guide your order.

How much notice is needed for custom orders?
Because every treat is hand-crafted from scratch, custom cake and pastry orders require advance notice. Please get in touch as early as possible so we can reserve your date on our baking calendar.

Do you offer dietary options such as gluten-free or vegan?
Yes, we strive to accommodate various dietary preferences and food sensitivities. Please check our menu listings or contact us directly to discuss specific ingredient options before placing your order.

What are your standard pickup hours?
Our regular pickup windows are scheduled around our daily bake times here in Concrete, Washington. Your confirmed pickup time will be provided when your order is placed.

What if available delivery times do not work for my schedule?
If the scheduled delivery or pickup times do not suit your schedule, feel free to email or text us. We are happy to coordinate an alternate delivery time whenever possible.

When is payment due for my order?
Payment is due in full at the time of order placement. This secures your date on our calendar and allows us to source the freshest ingredients for your bake.

What payment methods do you accept?
We accept major credit cards and secure digital payments online upon order confirmation.

What is your policy on cancellations and holding items?
Because we prepare perishable goods specifically for your order, cancellations must be requested well in advance. Please reach out right away if your plans change so we can review options.

What is the quickest way to reach you if I have more questions?
If your question is not listed here, the quickest way to reach us is by sending an email to [[email]] or a quick text to [[phonenumber]]. We will get back to you promptly.

Still have questions?

We are always happy to chat about custom treats, catering, or special requests. Text or email us today, or explore our online menu to get your fresh bake underway.